ACP Real Estate Property Management & Sales
360-393-3494
Approved Applications and What's Next!
Once your group(s) applications have been processed and approved we send you the leasing paperwork within 48 Hours because nobody likes to wait! We give groups a 3 day review period of our lease agreement as well as ask that the deposit be paid before management can countersign and truly take the home off of the market, unless otherwise agreed upon with management in writing. A written checklist will be provided to you on move-in day as well as sent to you digitally ahead of time (more details below!)
Tenants Must Have Utilities in Place Prior to Move-In
As part of our service, Citizen Home Solutions, our move-in concierge service will be
contacting you to assist you with the setup of your utilities.
This is a FREE service to assist with the connection of water, gas, electricity, cable, internet,
and other services according to your area.
Citizen Home Solutions will help you comply with the utility section of your lease
agreement.
It is your responsibility to ensure your power, gas, water, and other required utilities have
been connected to your name by the start date of your lease agreement. This will ensure you do not have any disruption of utility services when you move in.
Subject to your move-in date, Citizen Home Solutions will attempt to get in contact with you
in the next 1 - 2 business days to activate your utilities. As a form of courtesy, Citizen Home
Solutions will attempt to contact you via phone call at a maximum of 3 attempts. Please be
expecting their call.
To activate your utilities immediately, schedule a call with Citizen Home Solutions at a specific
date and time, via the following link.
** Please check the box that states “schedule my appointment now” **
https://myfreeconnection.com/ACP-Properties
Move-In Procedures
Moving is always stressful and here at ACP we try and make it as simple as possible! Your move-in packet will be sent to you ahead of your move-in so we are completely transparent in our process and what we expect of you. Included in that packet is your checklist where damages done outside of your tenancy may be notated so we don't accidentally charge you upon your vacating of the property! We ask that we receive a copy of that completed checklist back 3 days after commencement of your lease, either by coming by our office, sending in photos of each page or scanning and emailing that over to us. We don't expect you to find all damages upon entry so that is why we giveyou 3 days to continue to update and send us that packet when you are completely satisfied!
Next piece of that packet is our utility information sheet. If you prefer to not use the free service notated above, we provide this info sheet so you may contact and set up those services on your own time, prior to move in. Utilities are expected to be set up to start first day of the lease and to be in your name prior to ACP relinquishing any further move-in details to you.
To further simplify the process for our new groups, we have enacted a lockbox system for our move-ins. Lockboxes will be placed on front doors that aren't already a keyless entry so move-in day is set at your pace! Codes for these lockboxes are not provided until all move-in charges are paid. We ask that these lockboxes not be removed from the doors, so we may come by and collect these for our other locations!
